Privacy Policy

Last updated: 25 May 2025

NextTourney ("we", "us", or "our") operates the website nexttourney.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, city/state, provided when you submit a contact form, newsletter subscription, or tournament registration.
• Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically via server logs and analytics tools.
• Cookies and tracking data: as described in our Cookie Policy.
• Communications: the content of messages you send us via contact forms or email.

We do not collect sensitive information such as financial data, government identifiers, or health information.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and gaming content updates (only if you have subscribed).
• To process and confirm tournament registrations.
• To improve our website content, structure, and user experience.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with our legal obligations under Australian law.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating our website and services (e.g., email delivery, analytics), bound by confidentiality obligations.
• Legal requirements: where required by law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4. Data Storage and Security

Your personal information is stored on servers located in Australia. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security reviews.

While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until unsubscription. Tournament registration data is retained for 24 months following the relevant event. Contact form submissions are retained for 12 months.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal information (subject to legal retention obligations).
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses cookies to enhance your browsing experience. For full details on the types of cookies we use and how to manage them, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites, including game publishers, esports organisations, and event venues. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Post: NextTourney, Level 12, 1 Market Street, Sydney NSW 2000, Australia